Turn calls, emails + texts into finished work.
Easy to integrate, secure, and made to be customized for your systems and processes.
Measurable ROI in weeks, not months
More importantly, we saw ROI fast - our team found real insights that drove real sales within weeks of getting started. Both the implementation and turnaround of new features based on our feedback have been remarkably quick."
Senior Director, Product Data
The Keycard team have been true partners over the last year — tailoring the platform to our process and delivering on their promises fast.
They get our industry and have built AI that deeply understands our products, not just another company that says 'we use AI'."
Vice President
The first AI phone listener for distributor sales + service teams.
"This feels like cheating". Keycard AI helps new staff make + answer calls like a 20-year vet.
Configure Actions, Based on What AI Hears
Pull up products customers are asking for, manuals to answer questions, and more.
Visibility into Your Most Important Customer Touch Point
AI proactively surfaces insights buried in calls—requested products you don't stock, questions reps couldn't answer, and recurring error codes.
Training Documentation, from Your Best Reps' Calls
AI generates searchable documentation, based on how your best reps answer questions and resolve problems.
Integrates with ERP / CRM / FSM
Intelligently document call info into your system(s) of record.
A phone line that writes the work order for your techs.
Technicians save 1 hour / day and write better documentation, by talking to an AI assistant during drive time.
Got it. Now, in one sentence, what was the complaint when you arrived today?
Customer says the dozer derates and throws CA2357 EGR valve servo error when traveling, and it's been a repeat problem.
Thanks. I see prior notes on this work order, most recently on Trip 3, Diagnostics at ECM connector, signal voltage low. Are you closing it out today with a final fix?
Yeah, hopefully. Yeah, we got it.
What did you do today? Give me the steps, but you can talk normal.
Okay. So today was engine harness day. We've been chasing down that EGR servo code. The signal would just drop out.
When you say drop out, what did you see?
The EGR position on the monitor would go dead and the EGR solenoid current would fall off like it lost power or ground.
Understood. Keep going.
We verified drive oil pressure earlier this week. It was good. Today, we didn't replumb gauges again, but I did verify no other faults, then we start tearing into it. Had to pull panels, get in around the ECUs. We pulled the fuel pre filters out of the way so we could actually fish the harness.
Did you replace the engine harness completely or just overlay a section?
Complete harness, whole engine harness.
What was the reason for replacing it? What was your evidence?
Customer reports Komatsu D375A-8 dozer intermittently derates during travel and sets CA2357 - EGR Valve Servo Error.
Intermittent electrical fault in the EGR valve control/feedback circuit. Evidence included signal dropout during vibration/travel.
- Replaced complete engine wiring harness
- Reconnected EGR valve connectors properly
- Cleared faults and verified operation
| Part # | Description | Qty |
|---|---|---|
| 6246-82-5112 | Wiring Harness (Engine) | 1 |
| 02896-21018 | O-Ring | 2 |
| 07000-72018 | O-Ring | 1 |
Got it. Now, in one sentence, what was the complaint when you arrived today?
Customer says the dozer derates and throws CA2357 EGR valve servo error when traveling, and it's been a repeat problem.
Thanks. I see prior notes on this work order, most recently on Trip 3, Diagnostics at ECM connector, signal voltage low. Are you closing it out today with a final fix?
Yeah, hopefully. Yeah, we got it.
What did you do today? Give me the steps, but you can talk normal.
Okay. So today was engine harness day. We've been chasing down that EGR servo code. The signal would just drop out.
When you say drop out, what did you see?
The EGR position on the monitor would go dead and the EGR solenoid current would fall off like it lost power or ground.
Understood. Keep going.
We verified drive oil pressure earlier this week. It was good. Today, we didn't replumb gauges again, but I did verify no other faults, then we start tearing into it. Had to pull panels, get in around the ECUs. We pulled the fuel pre filters out of the way so we could actually fish the harness.
Did you replace the engine harness completely or just overlay a section?
Complete harness, whole engine harness.
What was the reason for replacing it? What was your evidence?
Customer reports Komatsu D375A-8 dozer intermittently derates during travel and sets CA2357 - EGR Valve Servo Error.
Intermittent electrical fault in the EGR valve control/feedback circuit. Evidence included signal dropout during vibration/travel.
- Replaced complete engine wiring harness
- Reconnected EGR valve connectors properly
- Cleared faults and verified operation
| Part # | Description | Qty |
|---|---|---|
| 6246-82-5112 | Wiring Harness (Engine) | 1 |
| 02896-21018 | O-Ring | 2 |
| 07000-72018 | O-Ring | 1 |
AI Asks the Right Questions
AI trained to prompt for the critical details – Concern / Cause / Resolution, steps taken, parts used, diagnostics, testing, fault codes, and more.
Billing + Warranty-Grade Detail
Capture the "why" behind time + parts so invoices hold up and customers understand your value.
Parts Used + Not Used
Capture what was installed vs. returned to the truck to tighten billing and inventory.
Instantly Structured for Your ERP / Work Order System
Keycard configures outputs for exactly the fields + formats your system requires.
AI Past Work Order Search
Technicians use AI to instantly search for answers, buried in work order notes.
Your AI order entry assistant
Customized for Your Process
AI Trained for Your Catalog
Simple Setup & Integration
EmailSMSPurchase OrdersExcelVoicemailHandwritten NotesEmailSMSPurchase OrdersExcelVoicemailHandwritten NotesProduct knowledge, at your team's fingertips.
Institutional Knowledge Sharing with Zero Hassle
System Builders
Product LiteratureCross-ReferencesAccessoriesWarranty DetailsCompatibilitiesSpecifications
Product LiteratureCross-ReferencesAccessoriesWarranty DetailsCompatibilitiesSpecificationsArm every rep with the product knowledge of a 20-year vet
- Manufacturer portals, manuals, and spec sheets
- Internal documents, assets, and product information
- Verified industry sources
