Keycard automates billing & warranty-grade work order notes, from a quick phone call on your drive home.
Work orders ready to close, 5 minutes after leaving site.
Integrates with your systems
From single-branch independents to 1,000+ technician Caterpillar dealers, all billing jobs 30% faster.
Machine sluggish and losing power under load during dig cycle. Engine warning on operator monitor. No issue at idle.
Root cause: variable geometry turbo actuator rod binding from carbon buildup under the protective boot, with pitting on the rod surface.
RIGHT TRACK LOCKED UP. MACHINE DEAD
I DROVEE TO THE SITE AND WALKED TO THE MACHINE AND TALKED TO THE CUSTOMER. CODES PILOT PRESSURE FAULT ANDMACHINE IS DEAD. I CONFIRMED IT NEEDS NEW RIGHT FINAL DRIVEAND SWIVELJOINT
I DROVE DOWN THE HIGHWAY TO GET CELL SERVICE AND ORDER THE SWIVL JOINT. TOMOROW I RIGGED UP THE SERVICE CRANE. REMOVED BOLTS. REPLACED THE RIGHT FINAL DRIVE AND I REPLACED SWIVEL JOINT.
Keycard's AI listens, asks the critical follow-ups a service writer would, and turns a 5-minute call into a structured story.
Add photos & videos, ask AI, and trigger automated next steps like machine status updates or an email to request parts.
AI Work Order Capture
Talk naturally through your service visit with AI.
No more endless backlog of open WIP work orders. Every work order can be ready to bill or submit for warranty, 5 minutes after leaving site.
Good documentation compounds as you build your knowledgebase of 'what worked last time'. Keycard surfaces Relevant Past Work Orders, so the right tech gets dispatched with the right parts & knowledge.
"Found debris shorting the sensor harness under the main hydraulic pump. Cleared debris and replaced sensor."
"Sensor E-104-5 triggering. Voltage drop across connector B. Re-pinned connector and waterproofed."
Recover warranty dollars most dealers write off. OEMs require specific diagnostic steps — Keycard captures them in the technician's own words, while the job is fresh.
Veterans retire. Their knowledge shouldn't. Every job becomes a searchable record of how your best techs solved it, so new hires ramp in months, not years.
Your best mechanics didn't sign up to type reports. Reclaim their evenings — happier techs, lower turnover, more wrench time.
The service team always knows the current status of the job and machine. Customers feel the value of professional, communicative service.
"Keycard finally took a process that required teams of people and made it turnkey. It's become a foundation of our digital strategy.
The Keycard team have been true partners over the last year — tailoring the platform to our process and delivering on their promises fast.
They get our industry and have built AI that deeply understands our products, not just another company that says 'we use AI'."
"Keycard has automated some of our most critical high-volume business decisions and turned workflows that take weeks into hours. The data they provide across our large catalog of SKUs is clean, consistent, and intuitive.
More importantly, we saw ROI fast - our team found real insights that drove real sales within weeks of getting started. Both the implementation and turnaround of new features based on our feedback have been remarkably quick."
Reclaim 30-60 mins per day, per technician. Build perfectly structured work orders without scaling your admin headcount.
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